Published by Calendly - October 27, 2016

2 live workshops for your 2017 customer success strategy

We’re hosting two online workshops to help customer success leaders get strategic about growth, and creative about customer delight.

In November, we’re teaming up with Wistia and Trustfuel on two webinars to help customer success leaders get strategic about growth, and creative about customer delight.

Each one is 30 minutes, and you’ll walk away with tools + tips you can put into place immediately.

Sign up for all that spark your interest — if you can’t make it to a live session, we’ll send you a recording shortly after 🙂

10 creative ways to delight your customers

  • Nov 9, 1pm US Eastern

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Delighting creatively shows customers your human side—leading to stronger, more loyal customer relationships. So on Nov. 9, we’re teaming up with Margot da Cunha from Wistia to discuss:

  • Creative tactics for surprising and delighting your customers
  • Using video voicemails to establish trust and relationships
  • When to use video responses in emails
  • How to effectively use Calendly to create a delightful call experience

Save your seat here.

From reactive to revenue-driven: turning customer success into a profit center

  • Nov 30, 2pm US Eastern

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Are you building your customer success team from scratch? Are you struggling to rise above the reactive work and actually put processes in place to expand revenue? If so, you’re not alone — and we’re here to help you sort it all out.

On Nov. 30, we’re chatting with Kayla Murphy, Director of Customer Success at Trustfuel. She’ll be sharing key to-do’s to help you transition from reactive to proactive, including:

  • 4 data points to consider when evaluating your customers’ health scores
  • Which tools to use when your team is small / scrappy, and which are best for more mature / fully established customer success teams
  • Creative places to find stellar customer success hires
  • The biggest do — and don’t — to follow when segmenting your users

Save your seat here.

  • Nadine Porter

    I there I am really keen to join the From reactive to revenue-driven: turning customer success into a profit center but the link is returning this error :

    https://uploads.disquscdn.com/images/ad7a0a465930f3773a149b136dd0532fc322bf0933e1343166036e9696158242.png

    • Calendly

      Hi Nadine –

      Unfortunately this webinar is actually from last year, 2016, so there is no longer a signup available.

      However, if you are looking to join a Calendly webinar soon keep an eye out for our next Pro Tips webinar. We will advertise the link to sign up on Facebook and Twitter.

      In the mean time, if you have any questions please feel free to email support@calendly.com

      • Nadine Porter

        Oh no that’s shame as it sounds exactly what i am looking for,. Would you have a transcript or a recording you could share?

        Thanks so much for your time 🙂

        • Calendly

          Nadine –

          I’m sorry to say we do not have a recording to share. Thank you for asking and again feel free to reach out to our team with any future questions you may have!

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