Customer Success

18 results

Intercom’s Brooke Goodbary on Customer Success vs. Customer Support

By Calendly - September 15, 2016

Best practices from Intercom on staying proactive, creating real relationships at scale and understanding when to expand your team.

How to provide the best customer experience while switching help desk software

By Calendly - September 1, 2016

Transitioning to new help desk software from a platform you’ve outgrown is tricky. How can you juggle all the tasks…

5 ways to create an advising process students will actually take part in

By Calendly - August 18, 2016

What if the primary reason students fail to attend advising sessions is that the current process doesn’t meet their needs?

Meetings are killing your productivity. 3 tricks to getting it back.

By Calendly - April 10, 2015

Overstuffing your schedule with meetings is a huge productivity killer. These three tricks will help you reclaim time for focused,…
Event Type Recipes for Customer Success

Event Type Recipes for Customer Experience Reps

By Calendly - April 8, 2015

Using one of our event type recipes is one way you can customize your Calendly for your exact needs.

Trying to disrupt the space? You need disruptive tools first. Here’s why.

By Calendly - March 26, 2015

Here’s how experimenting with new tools and platforms transforms both your and your prospects’ experience--bringing you more success, more quickly.

Startup growth hacking: 1 tool, 3 ways to boost growth

By Calendly - February 5, 2015

Here’s how three companies use one scheduling platform (us) to solve very different problems.

Empowering entrepreneurs, enabling social change–and saving $2000/month

By Calendly - January 29, 2015

Freed from the chore of manually scheduling each meeting, Pascal has more uninterrupted time to focus on what matters: helping…

How to send 400 fewer emails this year: one swamped college advisor tames scheduling madness

By Calendly - December 4, 2014

Sick of endless emails, Brian knew he needed a better way to schedule advising meetings. His new strategy eliminates inbox…